Terms of Service

1. About these terms

These Terms of Service (“Terms”) govern your use of our apps, websites and related services that link to them (the “Services”). The Services are operated by TSAI MING FAN, an individual developer using the brand Kindware Tech. “We,” “us” and “our” refer to that operator; “you” refers to the person using the Services.

By using the Services, you agree to these Terms to the extent a binding agreement can be formed under applicable law. If you do not agree, do not use the Services. Where affirmative agreement is required, we will obtain it separately. Our Privacy Policy explains how we handle personal information; these Terms do not replace required privacy notices, permissions or consent.

These Terms apply across our Services, but not every app offers every feature described below. Clearly disclosed app-specific terms and purchase descriptions govern the particular features or entitlements they describe. Mandatory law and applicable store requirements take precedence over conflicting provisions. Nothing here removes rights that cannot lawfully be excluded.

2. Eligibility and younger users

The Services are intended for a general audience and are not specifically directed to children. You must have the legal capacity required to enter this agreement. If you cannot independently agree under the law where you live, a parent or legal guardian must review and authorize your use where permitted and provide any required consent. A store age rating does not establish contractual capacity or consent to personal-data processing.

Parents and guardians should supervise use as appropriate. Additional age or eligibility requirements may apply to particular features and will be disclosed when relevant. Do not use a feature if you do not meet its applicable requirements.

3. Accounts, devices and access

Some features work without a named account; others may use an anonymous identifier or require sign-in. Provide accurate information where requested, protect your account and device, and notify us if you suspect unauthorized access. Do not impersonate others or use an account you are not authorized to access.

You are responsible for activity you authorize and for reasonable care of your credentials, subject to applicable law. Anonymous or device-only records may not be recoverable after device changes or deletion. Cloud synchronization and purchase restoration depend on the supported feature, account and store requirements.

You are responsible for a compatible device, internet access and any carrier charges. We may update compatibility requirements as platforms change. Availability can vary by country, device, operating system and service version.

4. License and intellectual property

We grant you a limited, non-exclusive license to use the Services for their intended personal, non-commercial purposes, subject to these Terms, the applicable store usage rules and any additional license expressly provided. You may use supported devices and sharing features only as permitted by the relevant service and store.

The software, designs, branding and other materials supplied by us or our licensors remain their respective property. Except where permitted by law or an applicable open-source license, do not copy, resell, redistribute, reverse engineer or create derivative works from the Services, or remove ownership notices. This does not restrict your rights in content you provide.

Third-party and open-source components remain subject to their own applicable licenses. You may voluntarily provide feedback; we may use it to improve our Services without an obligation to compensate you, but this does not transfer ownership of your personal uploads or waive your privacy rights.

5. Purchases and app-specific entitlements

A service may offer free features, paid downloads, subscriptions, one-time purchases, credits or other paid functionality. The relevant purchase screen describes the price, currency, applicable billing period and included benefits. Check that description before purchasing. Store pricing and taxes may vary by market.

Each app’s paid benefits are defined by that app’s purchase description. A purchase does not automatically include other apps, separate services or separately sold features or AI credits. Existing purchases remain subject to the benefits promised at purchase and applicable law; these Terms do not authorize us to retroactively remove those benefits.

Cross-platform access is available where expressly included in the app’s purchase description. For those offers, sign in to the same app account on supported platforms to use a verified one-time entitlement or an active subscription. Matching email addresses alone do not establish that two sign-in methods belong to the same app account; use the supported account-linking process when needed. Store purchases and billing remain with the original store. Manage or cancel a subscription there. A second purchase or a lifetime upgrade does not automatically cancel an existing subscription. Restoration may require the original app account, store account and supported restoration flow. Do not assume other apps, future platforms or family sharing are included unless expressly offered.

Store payments are processed by Apple or Google under their payment terms. We may verify purchase status before granting or restoring access. Access may be adjusted when a transaction is refunded, reversed or confirmed fraudulent, consistent with applicable rules. Future price changes do not create a new charge for a completed one-time purchase.

6. One-time and lifetime access

A one-time purchase has no recurring subscription charge. Where a product is described as “lifetime,” it means ongoing access to the purchased entitlement in that particular app, rather than a subscription with a scheduled expiration. The specific included features are those described for the product.

Lifetime access does not automatically include other apps, separate services or separately priced additions. It does not promise that every future feature will be included, that all future devices will remain compatible, or that online infrastructure will operate forever. These qualifications do not override any broader promise made in the purchase description or your mandatory consumer rights.

If a material service change or discontinuation affects a paid entitlement, we will address the purchased commitment, provide appropriate notice where reasonably possible, and provide remedies required by applicable law or store rules. “Lifetime” is not permission to arbitrarily revoke a valid purchase.

7. Subscriptions, trials and cancellation

If a service offers a subscription, the purchase screen explains its term, price, renewal conditions and any trial or introductory offer. Automatically renewing subscriptions continue until canceled according to the relevant store’s process and deadlines. Any price change is subject to required notice and consent.

Manage or cancel a store subscription through the Apple App Store or Google Play account used to purchase it. Uninstalling an app, deleting an account or stopping use does not by itself cancel store billing. After cancellation, access normally continues until the paid period ends, subject to the store’s rules and any refund.

Trial eligibility, conversion to paid access and cancellation deadlines are disclosed with the offer. Do not assume every service includes a free trial. Any credits or usage limits will be described before purchase; these Terms do not independently establish an expiration date for them.

8. Refunds and purchase support

Refunds, withdrawal rights and billing disputes are handled according to applicable law and the policies of the store through which you purchased. We do not impose a blanket “no refunds” rule. Contact the relevant store or us for help with an incorrect charge, missing entitlement or defective paid feature.

For store guidance, see Apple’s refund instructions and Google Play’s refund policies. A subscription cancellation and a refund request are different actions. If a refund or reversal ends the associated entitlement, related access may be removed as permitted by law and store rules.

9. Advertising and optional rewards

Some Services display third-party advertisements. Advertising availability, content and delivery may depend on your region, privacy choices and network conditions. Our Privacy Policy explains related information processing and controls. An ad does not constitute our endorsement of its advertiser or claims.

Where offered, rewarded advertising is optional. The offer explains the action required and the benefit, duration and applicable limits. A reward is granted when the stated requirements are completed and confirmed; unavailable or interrupted ads may not qualify. If you complete the requirements but do not receive the reward, contact us for assistance.

Rewards are not cash and cannot be resold or transferred unless expressly allowed. Do not manipulate ads, automate reward collection or fraudulently obtain benefits. We may investigate and correct improperly obtained rewards. Changes to future offers do not arbitrarily cancel valid rewards already earned under their stated conditions.

10. Your content and private uploads

You retain your rights in photos, entries and other content you provide (“Your Content”). Only submit content you are entitled to use and disclose, including any required permission from people whose information appears in it. Avoid uploading information unrelated to the requested feature.

You grant us a limited, non-exclusive license to host, transmit, store, reproduce and process Your Content only as reasonably necessary to deliver the features you request, maintain their security and comply with law. Service providers may perform those activities on our behalf or as disclosed for the relevant feature. This license does not give us ownership of Your Content.

Photo uploads are for private use and analysis, not public posting. We do not obtain a general right under these Terms to publish your photos, use them in marketing, or train general-purpose AI models with them. Any proposed separate use requires an appropriate notice and permission where required. Actual AI-provider processing and retention must be disclosed before that feature is used.

The license lasts only for the purposes and retention periods explained in our Privacy Policy and applicable feature notices, including necessary backup or legal retention. Deletion and withdrawal requests are addressed there. Private use does not mean content stays on your device: enabled cloud or AI features may transmit it to disclosed providers.

11. AI, nutrition and health-related features

If a Service offers AI analysis, its results are generated estimates and may be incomplete, inaccurate, biased or unsuitable for your situation. Food-photo analysis cannot reliably identify every ingredient, allergen, portion size or nutrient amount. Review outputs and verify information before making decisions.

Unless a particular service expressly states otherwise and meets the applicable requirements, our wellness, nutrition and AI features provide general information, not medical diagnosis, treatment or individualized professional advice. They are not emergency services. Do not rely on them to identify allergens, manage a medical condition, change medication or replace advice from a qualified professional.

Use breathing and other wellness exercises comfortably and within your abilities. Stop if you feel unwell or dizzy, and seek appropriate professional advice when needed. Do not use exercises in situations where distraction or altered breathing could be unsafe, such as driving or swimming.

AI outputs may not be unique and do not come with a guarantee of accuracy or exclusive intellectual-property rights. Provider-specific conditions or usage limits will be disclosed when relevant. These provisions describe features if offered; they do not promise that AI or health integrations are currently available in every app.

12. Acceptable use

Do not use the Services to:

• Break applicable law, infringe others’ rights, or submit unlawful, abusive or exploitative content.
• Harass, impersonate, defraud or harm others, or expose their private information without authorization.
• Upload malware, attack systems, bypass access or payment controls, or interfere with normal operation.
• Scrape, automate or overload the Services without authorization, except where permitted by law.
• Misuse accounts, purchase restoration, refunds, promotions or advertising rewards.
• Attempt to obtain data or access that you are not entitled to receive.

Good-faith reports of security issues can be sent to our contact email. Do not access other users’ information or disrupt a service while investigating.

13. Third-party services and store terms

Stores, sign-in providers, cloud infrastructure, ad networks and disclosed AI providers may support particular features. Their independently provided services have their own terms and privacy notices. We remain responsible for our own obligations; the involvement of a provider does not eliminate rights you have against us under applicable law.

For iOS apps, Apple’s applicable store terms and Standard End User License Agreement continue to apply unless a valid custom EULA is provided for that app. These general service Terms do not by themselves replace that EULA. Google Play purchases and distribution are likewise subject to applicable Google Play terms.

External links and advertisements may lead to services we do not operate. Review their terms before using them. We cannot guarantee independent third-party availability or content.

14. Updates, changes and availability

We may maintain, update or modify the Services to improve them, address security issues or meet legal and platform requirements. Some updates may be necessary to continue using connected features. Temporary outages can occur, and we cannot promise uninterrupted or error-free operation.

For material changes that adversely affect paid features, we will provide appropriate notice where reasonably possible and respect existing purchase commitments and any legally required remedy. Urgent security or legal issues may require immediate action.

If we discontinue a service, we will provide reasonable advance notice where practicable and explain available options for relevant data and paid entitlements. We do not guarantee support for every future operating system or device. Keep copies of important information where a service supports export; this does not excuse our own data-protection or contractual duties.

15. Suspension, termination and deletion

You may stop using the Services at any time and use available account-deletion controls or contact us. Remember to cancel any store subscription separately. Data handling after deletion is explained in our Privacy Policy.

We may restrict or suspend access when reasonably necessary to address a material breach, fraud, security risk or legal requirement. Where appropriate and practicable, we will give notice and an opportunity to resolve the issue. Immediate action may be necessary to prevent harm or comply with law. Contact us if you believe a restriction was mistaken.

Any termination or restriction of paid access remains subject to applicable law, the purchase commitment and store rules. Provisions that by their nature must continue—such as ownership, outstanding payment obligations, lawful retention and dispute handling—survive termination to the extent appropriate.

16. Disclaimers and responsibility

To the extent permitted by law, the Services are provided “as is” and “as available.” We do not guarantee that they will meet every expectation, be continuously available, produce entirely accurate AI results or achieve a particular wellness outcome. Express promises made in a purchase description and mandatory legal guarantees are not excluded.

To the extent permitted by law, we exclude liability for indirect or consequential losses, such as lost business profits, arising from use of the Services. We do not exclude or limit liability where doing so is unlawful, including responsibility for fraud, intentional misconduct, gross negligence or other matters that cannot legally be limited. This section does not remove applicable remedies for defective services, personal injury or breaches of data-protection obligations.

You are responsible for unlawful use or content you knowingly provide in breach of these Terms, to the extent established under applicable law. These Terms do not make you responsible for our misconduct or impose an unlimited obligation to defend us against every third-party claim.

17. Governing law and disputes

These Terms are governed by the laws of Taiwan, subject to any mandatory protections available to you under the law of your place of residence. This choice does not deprive you of consumer rights that cannot be waived.

If a dispute arises, please contact us at kindware.tech@gmail.com so we can try to resolve it in good faith. This request does not prevent you from seeking urgent relief, contacting a regulator, or exercising rights within an applicable deadline.

If the dispute cannot be resolved, it may be brought before a court with jurisdiction under applicable law. These Terms do not impose mandatory arbitration, an exclusive foreign forum, or a waiver of collective remedies available by law.

18. Changes and general provisions

We may update these Terms as features, operations or legal requirements change. We will revise the date above and provide additional notice of material changes where appropriate or required. Where affirmative acceptance is required, we will request it. A change does not retroactively remove purchased benefits or accrued legal rights.

If you do not accept an applicable update, you may stop using the affected service and contact us about any paid entitlement. Cancellation and refund rights remain governed by applicable law and store rules.

If a provision is unenforceable, the remainder continues to apply to the extent lawful. Failure to enforce a provision once is not a general waiver. Any transfer of our contractual obligations must respect your rights and applicable notice requirements. These Terms, together with applicable feature-specific terms, describe the agreement for the Services without overriding mandatory law or binding purchase promises.

19. Contact us

For questions about these Terms, purchases or service access, contact:

TSAI MING FAN
Operating under the brand Kindware Tech.
Email: kindware.tech@gmail.com

Please identify the app, platform and issue. For purchase support, include the relevant order identifier if needed; do not send passwords or full payment-card details.