At a glance
- The information we handle depends on the service and features you use.
- We use information to provide our services, support optional cloud synchronization, manage purchases, display advertising where applicable, and keep services working securely.
- You can manage available permissions and privacy controls, and contact us to request access to or deletion of your information.
- This policy does not replace any consent or permission required for a particular feature.
1. Who we are and what this policy covers
Our services are operated by TSAI MING FAN under the brand Kindware Tech. In this policy, “we,” “us” and “our” refer to that operator. Where applicable data protection law uses the term, we are the controller of the personal information we process for our own purposes.
This policy covers our apps, websites and related services that link to it (collectively, the “Services”). It is intended to apply across our Services without assuming that every app has the same features or collects the same information. Feature-specific notices explain additional details where needed.
2. Information we handle
Information you provide
- Account information: account identifiers and, if provided by your chosen sign-in provider, your name, email address and basic profile information. Some services use an anonymous account identifier even when you have not signed in with a named account.
- Service records and preferences: records you create through your use of a service, dates and durations of activities, goals, saved settings and other feature-related information. Depending on the service, this information may remain on your device or be synchronized to the cloud.
- Support communications: your email address, the contents of your messages and any attachments or diagnostic information you choose to send us. Please avoid sending information that is not needed to resolve your request.
- Content you submit: when a service offers an upload feature, the content you choose to submit and information needed to process it. See Section 7 for additional safeguards and notices for photo, health and AI features.
Information from devices and service use
We and the providers involved in delivering the relevant feature may process IP addresses, device and operating-system information, app version, language, timestamps, service interactions, error or security logs, and account or device identifiers. Advertising services may also process advertising identifiers and ad-interaction information, subject to applicable consent and platform settings.
For services with notifications, we may store a notification token, device platform, language and registration time to deliver notifications. An approximate country or region may be inferred from an IP address; this is different from accessing precise GPS location.
Purchases and third-party sign-in
Apple or Google processes purchases made through their stores. We may receive transaction identifiers, receipts or purchase tokens, product information and purchase or entitlement status to provide paid features, restore purchases and prevent fraud. We do not receive your full payment-card details from these store purchases.
If you choose a third-party sign-in method, we receive the information that provider supplies for authentication and account management. We do not receive your Apple or Google account password.
3. How we use information
Depending on the service and your choices, we use information to:
- Provide requested features, authenticate users and manage accounts.
- Save and synchronize records and preferences across supported devices.
- Process and restore paid access, verify eligible rewards and maintain entitlement records.
- Deliver reminders or notifications you enable.
- Display and measure advertising where a service includes ads.
- Respond to questions, troubleshoot problems and maintain service reliability.
- Protect accounts and services, prevent abuse, and comply with legal obligations.
- Understand service performance and improve features, using the data and tools actually enabled in that service.
If we propose a materially different use of personal information, we will provide an appropriate notice and obtain consent when required. Merely listing a category in this policy does not mean that every service collects it.
4. Legal bases for processing
Where applicable law requires a legal basis, we rely on the basis appropriate to the purpose: performing a contract or taking steps at your request to provide the Services; your consent for processing that requires it; our legitimate interests in operating, securing and improving the Services where those interests do not override your rights; or compliance with legal obligations.
Where we rely on consent, you can withdraw it through available controls or by contacting us. Withdrawal does not affect the lawfulness of processing before withdrawal. We do not treat your acceptance of this policy as blanket consent to optional tracking, sensitive-data processing or unrelated uses.
6. Advertising, cookies and similar technologies
Some Services display ads. Ad providers may process IP addresses, device and advertising identifiers, approximate location, and information about ad views, clicks or interactions to deliver ads, measure performance and detect fraud. Whether ads are personalized depends on the service, your consent choices, device settings, age-related restrictions and applicable law.
Where available, use the in-app privacy or consent controls and your device’s advertising or tracking settings to manage these choices. On Apple devices, cross-app tracking that requires App Tracking Transparency permission must respect your selection. Declining personalization does not necessarily prevent all advertising or essential security-related processing.
Our Services or their providers may use local storage, SDK identifiers, cookies or similar technologies for the features described here. This privacy-policy webpage does not include advertising scripts or analytics cookies, although hosting providers may process ordinary request and security logs.
Advertising-related disclosures may qualify as “sale,” “sharing” or “targeted advertising” under some privacy laws even without a payment for the information. Applicable choices and rights are described in Section 12. Non-personalized ads may still involve personal information for delivery, measurement or fraud prevention.
7. Photos, health-related information and AI features
Photo-based food analysis and cloud-synchronized health features are planned capabilities. This section explains how we will address them if introduced; it does not state that these features are currently active in every Service.
For a service that offers these features, the feature notice will explain the information involved, its purpose, whether it leaves your device, who processes it, and your controls. Depending on the feature, this could include food photos, nutrition information, health-related entries and analysis results. Photos and synchronized records may be stored using Firebase when cloud functionality is offered and enabled.
Firebase storage and AI analysis are distinct processing activities. Before sending personal content to an external AI provider, we will identify the provider and the information sent, explain the purpose, and obtain the permission required by applicable law and platform rules. The feature notice will also explain how long the provider retains submitted content and whether it uses that content for model training, so you can decide whether to use the feature.
We will not use health information or personal photo content for targeted advertising. Access to health-platform data, camera or photo-library content will be limited to the requested feature and the permissions you grant. Any additional restrictions imposed by the relevant health platform will also apply.
You can decline an optional feature or withdraw the relevant permission. That may prevent the feature from working. Revoking device permission does not automatically delete information already uploaded; deletion choices will be explained in the relevant service notice and you can also contact us.
8. Permissions and notifications
We request device permissions when they are needed for a feature. You can manage permissions through your device settings. Depending on the service, permissions may relate to notifications, selected photos, camera access or supported health integrations. A permission being mentioned here does not mean every app requests it.
You can turn off notifications in the app, where supported, or in device settings. Locally scheduled reminders may work without sending their contents to a notification service. Remote notifications may require a device token and delivery information.
9. Retention, account deletion and backups
We retain information for as long as reasonably necessary for the purposes described in this policy, taking account of the information’s sensitivity, your use of the service, deletion requests, and legal, security or accounting obligations. There is no single fixed retention period for every category across all Services.
Synchronized records may remain in Firebase while needed to provide your account or cloud features. Where an app provides a deletion function, use it to request deletion of the relevant account or records. You may also contact us at kindware.tech@gmail.com. We may need to verify your identity before acting on a request.
Account deletion removes account-linked information from active systems subject to applicable exceptions. Limited purchase, fraud-prevention, security or deletion-status records may need to be retained. For example, a minimal deletion marker can prevent outdated devices from restoring information you have deleted. We do not promise immediate removal from every log, backup or third-party system.
Where backup or recovery copies exist, removal may follow the applicable backup lifecycle. Retained copies should not be used for unrelated purposes. We will explain material retention exceptions when responding to a deletion request.
Uninstalling an app does not necessarily delete cloud data or cancel a store subscription. Manage subscriptions through the relevant store. Deleting data from our Services does not delete information independently held by Apple, Google or another provider under its own obligations.
10. International processing
Our providers operate infrastructure in multiple countries. Information may therefore be stored or processed outside your country, including in locations where data-protection rules differ. The use of cloud storage does not limit processing to Taiwan.
Where required, we will apply an appropriate legal mechanism and safeguards to international transfers, such as applicable adequacy decisions or contractual protections. You may contact us for information about the safeguards relevant to your data.
11. Security
We use reasonable technical and organizational measures appropriate to the information and service, including access controls and the security capabilities of our infrastructure providers. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
Please protect your device and sign-in credentials. If you suspect an issue affecting your information, contact us. Where required by law, we will notify affected people or authorities of a qualifying data incident.
12. Your rights and choices
Depending on your location and the law that applies, you may have rights to:
- Know whether we process your personal information and obtain access or a copy.
- Correct inaccurate or incomplete information.
- Request deletion, restriction of processing or portability.
- Object to certain processing or withdraw consent.
- Opt out of qualifying sale, sharing or targeted advertising, and exercise applicable sensitive-information rights.
- Complain to a relevant data-protection authority or appeal a decision where applicable.
These rights are subject to conditions and exceptions. Send requests to kindware.tech@gmail.com, identifying the service and the email or identifier associated with your account where available. Do not send passwords or unnecessary identity documents. We will request proportionate verification if needed and respond within the period required by applicable law.
Regional rights
If the laws of Taiwan apply, you may have rights to inquire about or review your personal data, receive copies, supplement or correct it, and request that collection, processing or use cease or that data be erased, subject to applicable exceptions.
If you are in the European Economic Area, United Kingdom or Switzerland, applicable rights may also include objection to processing based on legitimate interests and complaints to your local supervisory authority. Consent-based processing can be withdrawn at any time.
If a US state privacy law applies to our processing of your information, its access, correction, deletion, opt-out, authorized-agent or appeal provisions may apply. Contact us to exercise applicable rights; we will not unlawfully discriminate against you for doing so. Where a law requires recognition of an opt-out preference signal, such as Global Privacy Control, we will honor that signal in the relevant service. A browser’s older Do Not Track setting is not necessarily equivalent to such a legally recognized signal.
You may also manage sign-in access, advertising choices and permissions through the relevant platform. If we offer promotional email communications, they will include an applicable way to unsubscribe; service-related replies and necessary notices may still be sent.
13. Children and younger users
Our Services are intended for a general audience and are not specifically directed to children. A store’s content age rating does not by itself determine a child’s ability to consent to personal-data processing.
Where a user is below the age at which they may independently consent under applicable law, parental or guardian authorization and additional safeguards may be required. We do not intend to collect personal information from children in violation of those requirements. If we learn that information has been collected without a required legal basis or parental authorization, we will take appropriate steps to restrict the processing and delete the information where required.
Parents or guardians who have concerns can contact us. If we offer a service specifically to children, we will provide appropriate notices and controls before collecting their information.
14. External websites and services
Our Services may link to websites, stores or services operated by others. Their handling of information is governed by their own privacy notices. Review those notices before providing information. A link does not mean that we control that third party’s independent processing.
15. Changes to this policy
We may update this policy to reflect changes in our Services, providers, practices or applicable requirements. We will update the date above. Where a change materially affects how we use personal information, we will provide an additional notice or request renewed consent when required.
Future products may use this same policy together with a feature-specific notice. Adding a general description here does not replace required in-app disclosures or permissions.
16. Contact us
For privacy questions, access or deletion requests, or concerns about this policy:
TSAI MING FAN
Operating under the brand Kindware Tech.
Email: kindware.tech@gmail.com
Please identify the service your request concerns so we can locate the relevant information.